Frequently Asked Questions

Everything you need to know about shopping with Something Went Wrong.

What is the shipping timeframe for my order?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-14 business days depending on customs processing.

How do I return an item that doesn't fit?

We offer a 30-day return policy for all unworn apparel with original tags. You can initiate a return through our online portal to receive a prepaid shipping label.

Are your clothing items true to size?

Most of our pieces follow standard US sizing. We recommend checking the specific size chart located on each product page for precise measurements before purchasing.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Can I modify or cancel my order after it's been placed?

To ensure fast delivery, we process orders immediately. You have a 60-minute window after checkout to request a cancellation or address change by contacting our support team.

How can I track my package?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.